Titan Web Design - Terms of Service

Effective Date: July 10, 2026

Last Updated: July 10, 2026

These Terms of Service ("Terms") are a binding legal agreement between you ("you", "your", "Customer") and Titan Web Design, a sole proprietorship ("Titan", "we", "us", "our"), which operates the website located at titanwebdesign.net and the related services described below (collectively, the "Service").

Please read these Terms carefully. They include important provisions that affect your legal rights, including a disclaimer of warranties, a limitation of our liability, your agreement to indemnify us, and an agreement on where and how disputes are resolved.

1. Acceptance of These Terms

1.1. By accessing or using the Service, creating an account, submitting an intake form, requesting a free demo, subscribing to a paid plan, or otherwise indicating your acceptance (for example by clicking "I agree" or a similar control), you agree to be bound by these Terms, by our Privacy Policy, and by our Acceptable Use Policy ("AUP"), each of which is incorporated into these Terms by reference.

1.2. If you do not agree to these Terms, do not use the Service.

1.3. You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a business or other legal entity, you represent that you are authorized to bind that entity, and "you" refers to both you and that entity.

1.4. The Service is offered to and intended for use by businesses located in the United States. We do not target or knowingly serve consumers, minors, or customers outside the United States.

2. Description of the Service and the Role of Automation

2.1. What the Service does. Titan is an automated web design and hosting service. In general, you select a template, complete an intake form (which may include your business information, your Google Business Profile link, your logo, brand colors, page content, services, products, photos, and similar materials), and our automated engine generates a free demonstration website ("Demo") for your review. If you choose to subscribe, the Demo can become your live website hosted on your own domain, and you can request changes to it through your dashboard.

2.2. The Service is automated and AI-generated. You understand and agree that the Service is operated end to end by automated systems and artificial intelligence ("AI"), including third-party AI models. The websites, text, images, designs, edits, support responses, and other output produced by the Service are generated by AI. There is no guarantee that any output is reviewed, checked, or approved by a human before you receive it. AI-generated output can contain errors, inaccuracies, omissions, awkward or incorrect wording, imperfect or unexpected images, broken or imperfect layouts, and other defects.

2.3. Your responsibility to review. Because the Service is automated and output is AI-generated, you are responsible for reviewing your Demo, your live site, and every edit before relying on them, and for confirming that all content (including business names, addresses, phone numbers, hours, prices, license numbers, claims, and legal disclosures) is accurate, lawful, and appropriate for your business. You should not publish or rely on any AI-generated content that you have not reviewed.

2.4. Support and certain account actions are also automated. Customer support, certain billing actions, refunds, and site takedowns may be handled by automated systems and AI with limited or no human review. We may, at our discretion, route some actions for human review, but we are not obligated to do so unless required by law.

2.5. Changes to the Service. We may add, change, suspend, or discontinue any part of the Service at any time. We will use commercially reasonable efforts to provide notice of material adverse changes that affect paying customers.

3. Account Registration

3.1. To use certain features (including converting a Demo into a live site), you must create an account and provide accurate, current, and complete information. Account authentication and management are handled through our infrastructure provider (currently Supabase).

3.2. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You agree to notify us promptly at [email protected] of any unauthorized use of your account.

3.3. You agree not to share your account, create accounts through automated means, or create accounts to abuse the free Demo or any promotional offer.

3.4. We may suspend or terminate accounts that violate these Terms, the AUP, or that we reasonably believe are fraudulent, abusive, or harmful.

4. The Free Demo (No Payment)

4.1. Free, no payment required. When you complete an intake form, the Service may generate a free Demo for your review. No payment is required to receive a Demo, and submitting an intake form alone does not create a subscription or any payment obligation.

4.2. Eligibility and limits. To prevent abuse and control costs, we may apply rate limits, bot checks (such as a captcha), daily caps on the total number of Demos generated, per-job spending limits, and other protections. We may decline to generate, may delay, or may remove a Demo at our discretion, including if your intake does not pass our content-moderation and Acceptable Use checks.

4.3. Demo expiration and cleanup. Demos are temporary. A Demo that is not converted into a paid live site will expire and be automatically taken down after a set window (default: 30 days, subject to change). We have no obligation to retain, back up, or restore an expired Demo, the intake data used to create it, or any associated preview URL.

4.4. No guarantee about the Demo. A Demo is provided to help you decide whether to subscribe. It is provided "AS IS" with no guarantee as to quality, accuracy, completeness, or fitness for any purpose. The final live site may differ from the Demo.

5. Paid Conversion, Subscriptions, and Billing

5.1. Converting to a live site. If you decide to proceed, you can choose to convert your Demo into a live website by subscribing to a paid plan and providing payment. At that point, and subject to successful payment and our checks, the Service will work to publish your site to your own domain.

5.2. The base plan. The base plan is $97 per month (US dollars), billed monthly in advance, plus a one-time $97 build fee charged when you convert your Demo to a live site, and currently includes website hosting, registration of one domain, an SSL certificate, automatic backups (retained as deploy/version history), and fifty (50) edit requests per monthly billing cycle as described in Section 6. Plan features and pricing are subject to change as described in these Terms.

5.3. Auto-renewal. Your subscription renews automatically each month and you will be charged the then-current plan price each billing cycle until you cancel. Renewal continues until cancelled by you or by us.

5.4. Pre-checkout disclosure and express consent. Before you are charged, we will disclose to you, in a clear and conspicuous manner, at least: the price, the billing frequency (monthly), that the subscription renews automatically until cancelled, and how to cancel. By completing checkout, you expressly consent and authorize us and our payment processor to charge your payment method on a recurring basis for the subscription, plus any extra credits you purchase, plus applicable taxes, until you cancel. If applicable consumer-protection law in your state requires additional disclosures, consents, reminders, or cancellation methods, those requirements control.

5.5. Payment processing. Payments are processed by our third-party payment processor (currently Stripe). We do not store full payment card numbers. You agree to Stripe's applicable terms, and you authorize us to use Stripe to charge and, where applicable, refund your payment method. You represent that you are authorized to use the payment method you provide.

5.6. Taxes. Stated prices do not include taxes. You are responsible for any sales, use, or similar taxes, and we may collect and remit such taxes where required.

5.7. Failed payments and dunning. If a charge fails, we (through Stripe) may retry the charge and may notify you by email. If payment remains unsuccessful after our retry process, we may suspend or take down your live site and may downgrade or terminate your subscription. You remain responsible for amounts owed for the period of service provided.

5.8. Price changes. We may change subscription prices, credit prices, and plan features. For recurring subscriptions, we will provide advance notice of a price increase as required by law and/or by our payment processor, and the change will take effect on a future billing cycle. Your continued use after the effective date constitutes acceptance; if you do not agree, your remedy is to cancel before the change takes effect.

6. Edit Credits

6.1. How edits work. After your site is live, you can request changes by typing them into your dashboard. Each accepted edit request consumes one (1) credit. The Service then attempts to apply the change automatically and redeploy your site.

6.2. Included edits. The base plan includes fifty (50) edit requests per monthly billing cycle. If your account uses all included edits in a billing cycle, further edit requests in that cycle require the purchase of an edit pack (Section 6.4).

6.3. Included edits reset. Included edits do not roll over. The allowance resets to fifty (50) at the start of each billing cycle (it is reset, never added to).

6.4. Edit packs. You may purchase additional edits as one-time charges. Pricing shown at the time of purchase controls. Purchased pack edits persist while your subscription is active and are consumed only after the plan's included edits.

6.5. Credits are not money. Credits have no cash value, are not currency, are not redeemable for cash, and are not transferable. Credits are a unit of measure for service usage only.

6.6. No refunds for used credits. Credits that have been consumed by an edit request are non-refundable, including where you are not satisfied with the AI-generated result of an edit. Because edits are AI-generated and may not match your expectations, you should describe your desired changes clearly. We are not obligated to provide unlimited revisions for a single credit.

6.7. Expiration of purchased credits. We may set a reasonable expiration period for purchased extra credits; any such period will be disclosed at or before purchase. Credits also expire when your subscription ends.

7. Cancellation, Refunds, and Site Takedown

7.1. How to cancel. You may cancel your subscription at any time, self-serve, from your dashboard ("Manage billing" -> "Cancel plan"), or by contacting [email protected]. Cancellation is handled by our automated systems and takes effect at the end of the current billing period.

7.2. Effect of cancellation. Upon cancellation: your subscription will not renew; we will (subject to Section 8) cancel future billing; your remaining credits are forfeited; and your live site hosted by us will be taken down at the end of the process described below. You keep your domain (see Section 9.4).

7.3. 100% money-back guarantee. We offer a 100% money-back guarantee: upon request, we will refund in full any charge made to you within the preceding thirty (30) days - including subscription charges, the build fee, and edit-pack purchases - no questions asked. Refund requests can be made through the support assistant on your dashboard or by emailing [email protected], and are processed automatically. Charges older than 30 days are outside the guarantee and are non-refundable except as required by law. A refund does not by itself cancel your subscription.

7.4. How refunds are issued. Approved refunds are issued to your original payment method through Stripe. Refund timing depends on Stripe and your financial institution.

7.5. Automated takedown. As part of cancellation or refund, the Service may automatically take your hosted site offline. Before takedown, please export or save any content you wish to keep. We are not obligated to retain your site files, content, or backups after takedown, except as required by law.

7.6. Our right to suspend or terminate. We may suspend or terminate your account and take down your site, with or without notice, for non-payment, violation of these Terms or the AUP, suspected fraud or abuse, legal requirement, or risk to the Service or to others. Where we terminate without cause, we will use commercially reasonable efforts to provide notice and, where appropriate, a pro-rated refund of any prepaid, unused subscription fees.

8. Human-on-the-Loop for Certain Actions

8.1. Certain automated actions (including refunds and takedowns) may be subject to a short owner-review window during which the action can be reviewed or reversed before or shortly after it takes effect. We may change or remove this review process over time as the Service matures, and we are not obligated to provide it unless required by law.

9. Your Content, Licenses, and Ownership

9.1. Your Content. "Your Content" means everything you submit to the Service, including business information, logos, images, photos, text, brand assets, links, and any other materials.

9.2. Your warranties about Your Content. You represent and warrant that you own Your Content or are fully licensed and authorized to use it and to grant the rights in these Terms, and that Your Content (and our permitted use of it) does not and will not infringe or violate any copyright, trademark, trade secret, privacy, publicity, or other right of any third party, and does not violate any law. This includes any logos, images, photographs, fonts, and text you upload, as well as any content you direct us to display.

9.3. License you grant to us. You grant Titan a worldwide, non-exclusive, royalty-free, sublicensable (to our hosting, AI, and infrastructure providers and subcontractors) license to host, store, copy, reproduce, modify (for formatting, optimization, and generation), display, transmit, and otherwise use Your Content solely as needed to provide, build, host, maintain, support, secure, and improve your site and the Service. This license lasts as long as we provide the Service to you, plus a reasonable period for backups and wind-down, and except as needed for backups, legal compliance, or dispute resolution, it ends when we delete the relevant content.

9.4. Ownership of your domain (you keep it). Any domain registered for you remains yours. We register and manage it on your behalf as part of the Service, but on cancellation or termination it is released or transferred to you (or to a registrar of your choice) upon your request and subject to standard registrar transfer rules, a one-time $100 transfer fee that covers the handoff, and any verification, transfer-lock, or additional fee requirements of the domain registrar and ICANN. We will always release your domain to you; we will not hold it hostage. You are responsible for completing transfer steps and for renewing the domain after it leaves our management. (See Section 11 regarding third-party registrars.)

9.5. Ownership of the generated site. Subject to your payment of all amounts due and to the rights retained by us and by third parties below, upon conversion to a paid live site you own the customer-specific content and the specific assembled web pages we generate for your business from Your Content. However, we and our licensors retain all rights in: (a) the Service itself and its underlying engine, code, software, tooling, build system, and infrastructure; (b) our templates, design systems, components, and any pre-existing or reusable materials, which are licensed to you (non-exclusively) only for use in your own site for as long as we host it; and (c) any third-party materials, fonts, libraries, AI models, and stock or AI-generated assets, which remain subject to their own licenses. You do not acquire any right to resell, redistribute, or relicense our templates, engine, or platform, or to use them to build sites for third parties.

9.6. AI-generated output. Some text and images are produced by third-party AI models (currently Anthropic Claude and Google Gemini). The intellectual property status of AI-generated material can be uncertain and may not be protectable by copyright, and may be subject to the AI providers' terms. We make no representation that AI-generated output is original, non-infringing, or eligible for intellectual property protection, and you are responsible for reviewing such output before use.

9.7. Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

10. Acceptable Use

10.1. Your use of the Service and all of Your Content must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference. Among other things, the AUP prohibits illegal, infringing, fraudulent, deceptive, adult/sexual, hateful, harassing, and otherwise harmful content and conduct.

10.2. Content moderation gate. Every intake must pass an automated content-moderation and acceptable-use check before any site is generated or any domain is registered. We may refuse, suspend, edit, or remove any content or site, and may decline or reverse any registration, that we reasonably believe violates these Terms, the AUP, or applicable law.

10.3. You are solely responsible for the legality and accuracy of Your Content, including any regulated claims, pricing, licensing or certification statements, testimonials, and required legal disclosures for your industry and state.

11. Domains and Third-Party Services

11.1. Domain registration. Domain registration is provided through a third-party registrar (currently Porkbun) and related providers. By using the Service to register or manage a domain, you authorize us to act on your behalf with the registrar and you agree to the registrar's terms and to the policies of ICANN and the relevant registry. Domains are governed by ICANN rules, including registrant verification, WHOIS/RDDS data handling and privacy, transfer locks and waiting periods, dispute policies (such as the UDRP), and renewal and redemption rules. We are not the registrar and are not responsible for the registrar's actions, outages, fees, or decisions.

11.2. Domain availability and renewals. We do not guarantee that any particular domain is or will remain available. While we manage your domain, we may handle renewals as part of the Service; after a domain leaves our management, renewal is your responsibility, and a lapsed domain may be lost.

11.3. Third-party services. The Service relies on third-party providers, which currently include: Stripe (payments), Supabase (database and authentication), Cloudflare (hosting, SSL, and content delivery; sites are static and hosted on Cloudflare Pages), Porkbun (domain registration), Resend (transactional email), Anthropic Claude and Google Gemini (AI generation of text and images), Google (Google Business Profile data and analytics), and Meta (advertising pixel). Your use of the Service may be subject to these providers' terms. We are not responsible for the acts, omissions, availability, security, performance, or policies of third-party providers, and their outages or changes may affect the Service.

11.4. We may change subprocessors and providers at any time. Current details are described in our Privacy Policy.

12. Service Levels, SEO, and Results

12.1. No uptime or performance guarantee. Except as expressly stated in a written service-level agreement signed by us (none is provided by default), we do not guarantee that the Service or your site will be uninterrupted, error-free, secure, or available at any particular time. Hosting, SSL, and content delivery depend on third parties (including Cloudflare).

12.2. No SEO or results guarantee. We do not guarantee any search-engine ranking, placement, indexing, traffic, leads, calls, sales, conversions, revenue, or other business results. Search engines, AI search features, advertising platforms, and their algorithms are controlled by third parties and change frequently and unpredictably. Any references to SEO, AI search optimization, structured data, sitemaps, analytics, or advertising describe features or efforts, not guaranteed outcomes.

12.3. Backups. Backups are provided as deployment version history for static sites: every published change to your site is retained as a deployment we can restore ("roll back") on request or through support. Backups are intended as a convenience, not a guarantee. You should keep your own copies of important content.

13. Disclaimer of Warranties

13.1. THE SERVICE, THE DEMO, YOUR SITE, ALL AI-GENERATED OUTPUT, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

13.2. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

13.3. WE DO NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SECURE, ERROR-FREE, NON-INFRINGING, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE THAT AI-GENERATED OUTPUT MAY BE INACCURATE OR INAPPROPRIATE AND THAT YOU USE IT AT YOUR OWN RISK.

13.4. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

14. Limitation of Liability

14.1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TITAN OR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

14.3. These limitations apply to all claims, whether based on warranty, contract, tort (including negligence), strict liability, or any other theory, and survive any failure of the essential purpose of any limited remedy.

14.4. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnification

15.1. You agree to defend, indemnify, and hold harmless Titan and its owners, officers, employees, contractors, and suppliers from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Your Content; (b) your use of the Service or your site; (c) your violation of these Terms or the AUP; (d) your violation of any law or any right of a third party (including intellectual property, privacy, and publicity rights); or (e) any content, claim, price, or representation displayed on your site.

15.2. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us. You will not settle any matter affecting us without our prior written consent.

16. Modification of These Terms

16.1. We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and provide notice by reasonable means (such as email or a notice in the Service).

16.2. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Service and may cancel.

17. Governing Law and Dispute Resolution

17.1. Governing law. These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules, and by applicable US federal law.

17.2. Venue. You and we agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Georgia, and you waive any objection to that venue.

17.3. Time to file. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

18. General Provisions

18.1. Entire agreement. These Terms, together with the Privacy Policy and the AUP, are the entire agreement between you and us regarding the Service and supersede any prior agreements.

18.2. Severability. If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

18.3. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

18.4. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, or sale of assets.

18.5. Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including third-party provider outages, internet failures, and acts of God.

18.6. Relationship. You and we are independent contractors. These Terms do not create any partnership, agency, employment, or joint venture.

18.7. Notices. We may provide notices to you by email or through the Service. You may contact us as provided below.

18.8. Headings. Section headings are for convenience only and do not affect interpretation.

19. Contact Us

If you have questions about these Terms, contact us at:

Titan Web Design (a sole proprietorship) Website: titanwebdesign.net Email: [email protected] Mailing address available on written request.